Privacy Policy
We respect your privacy and commit to protecting it through our compliance with the practices described in this Privacy Policy.
- Visit our websites, including mobile websites or other digital properties or forms that link to this policy (collectively, our “Website”).
- Communicate with us via phone, email, text, and other forms of electronic messages, including interactive chat functions.
- Interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
- Interact with service providers we work with to offer, provide, and improve our website and services to our customers.
- Interact with us offline.
This policy DOES NOT apply to information that:
- You provide to or is collected by any third party. Those third parties have their own privacy policies, which we encourage you to read before providing information to or through them.
- We collect in our role as a service provider unless otherwise noted.
As noted above, this Website may include links to third-party websites, plug-ins, services, social media/networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share information about you. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit. For more information on our use of cookies
Information We May Collect About You
We collect and use different types of information from and about you including
- Personal information that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, username or other similar identifier, or any other identifier we may use to contact you online or offline (“Personal Information”). This also includes information related to records of products or services that you purchased, obtained, or considered.
- Demographic information, statistics, or aggregated information, meaning non-Personal Information that does not directly or indirectly reveal your identity or directly relate to an identified individual. Statistical or aggregated information does not directly identify a specific person, but we may derive non-personal statistical or aggregated information from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users accessing a specific Website feature.
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
If we combine or connect non-personal, demographic, or technical information with Personal Information so that it directly or indirectly identifies an individual, we treat the combined information as Personal Information.
How We Collect Information About You
We use different methods to collect information from and about you including through:
- Direct interactions.You may give us information about you by filling in forms or by corresponding with us by phone, email, chatbot services, texts, or otherwise. This includes information you provide when you create an account; register for a service; fill in forms on our website; engage with our services via text messaging or chatting; place an order; subscribe to a service; search for a product or service; or request further services. We may also ask you for information when you report a problem with our website.
- Automated technologies or interactions.As you interact with our website, we may automatically collect technical information about your equipment and browsing actions and patterns as specified in this policy. We collect this information by using cookies, server logs, and other similar technologies (see Cookies and Automatic Information Collection Technologies).
- Third parties or publicly available sources.We may receive information about you from third parties including, for example, business partners, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators.
- User contributions.You also may provide information for us to publish or display (“post”) on public Website areas or transmit to other Website users or third parties, including our social media pages (collectively, “User Contributions”). You submit User Contributions for posting and transmission to others at your own risk. Although we limit access to certain pages and/or you may set certain privacy settings for User Contributions by logging into your account profile on the applicable website, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of any Website or social media platform users with whom you choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
Cookies
Our website uses the following automatic information collection technologies:
- Cookies (or browser cookies).A cookie is a small file placed on the hard drive of your computer or device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
- We use cookies or other automatic information collection technologies to distinguish you from other Website users. This helps us deliver a better and more personalized service when you browse our website. It also allows us to improve our website by enabling us to:
How We Use Your Personal Information
We use your Personal Information to offer you services and products, communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using information to improve and personalize your experiences. Examples of how we may use the Personal Information we collect include to:
- Present our website and provide you with the information, products, services, and support that you request from us.
- Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or comply with legal requirements.
- Fulfil the purposes for which you provided the information or that were described when it was collected.
- Notify you about changes to our website, products, or services.
- Ensure that we present our website content in the most effective manner for you and for your computer.
- Improve our website, products or services, marketing, or customer relationships and experiences.
- Enable your participation in our website’s interactive, social media, or other similar features.
- Protect our website, employees, or operations.
- Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you;
- Make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.
- We may also use Personal Information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please can send us an email request to us
We may use Personal Information to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may use non-Personal Information for any business purpose.
Disclosure of Your Personal Information
We may disclose your Personal Information with:
- Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
- Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization).
- Credit reference agencies when required to assess your credit score before entering into a contract with you.
- To fulfill the purpose for which you provide it.
- For any other purposes that we disclose when you provide the information.
- In the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our terms of use or terms and conditions of other agreements, such as [term & use]
- To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.
We may disclose aggregated information that does not identify any individual, without restriction. We may share non-Personal Information without restriction.
Your Privacy Rights
Under the laws of certain jurisdictions, you may have the right to request access to, correct, delete, or limit sharing of the Personal Information that we hold about you. You may also have the right to request that we transfer your Personal Information to another party. If you want to make a request to access, review, verify, correct, limit sharing of, or delete your Personal Information, or request that we transfer a copy of your Personal Information to another party, please refer to your privacy rights or contact us at our number.
As described in your privacy rights, we may request specific information from you to help us confirm your identity and verify your right to request access, to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or anonymized your Personal Information. If we cannot honor your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Consent to Personal Information Transfer
We are based in the United States. We may process, store, and transfer the Personal Information we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own.
If you are located outside the United States and choose to provide information to us, please note that we transfer information, including Personal Information, to the United States. By submitting your Personal Information or engaging with our Websites, you consent to this transfer, storing, or processing.
We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Information.
Information Security
The security of your Personal Information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your Personal Information from loss, misuse, and unauthorized access, use, alteration, or disclosure. We store all Personal Information you provide to us behind firewalls on servers employing security protections. We encrypt any payment transactions and associated data using SSL and TLS technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to take care when providing information in public areas of the Website like message boards, which any Website visitor can view.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.
Data Retention
Children’s Online Privacy
We do not direct our website to minors and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received Personal Information from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us
Contact Information
Please address questions, comments, and requests regarding this Privacy Policy and our privacy practices to us